Trying a new salon is a leap of faith — you're trusting strangers with how you feel when you walk out the door. Here's exactly how a first visit to BIBA Croydon goes, so there are no surprises.
We start with a real consultation
Before anyone picks up a brush, we talk. Your hair goals, your lifestyle, how much time you actually want to spend on maintenance. Bring inspiration photos — we love them, and they help us understand your vision.
We read your hair
Texture, strength, history. Every strand tells a story and we pay attention to it before making a single decision. This is also where we'll be honest about what's achievable in one visit versus over time.
We take our time
We pride ourselves on doing fewer appointments, better — which means your service gets full attention and never feels rushed. Depending on what you're in for, a colour service can run anywhere from 2.5 to 4 hours, so come comfortable.
You leave with a plan
Beyond the result, you'll leave knowing how to care for your hair at home and when to come back. Ready to book your first visit? Get in touch — we can't wait to meet you.